Question 1

What is the online returns policy?

Accepted Answer

To add a new question go to app settings and press "Manage Questions" button.

Question 2

My product has not arrived?

Accepted Answer

Yes! To add a picture follow these simple steps:
1. Enter App Settings
2. Click the "Manage Questions" button
3. Click on the question you would like to attach a picture to
4. When editing your answer, click on the picture icon and then add an image from your library

Question 3

How do I get a refund or a replacement

Accepted Answer

Yes! Users can add video from YouTube or Vimeo with ease:
1. Enter App Settings
2. Click the "Manage Questions" button
3. Click on the question you would like to attach a video to
4. When editing your answer, click on the video icon and then paste the YouTube or Vimeo video URL
5. That's it! A thumbnail of your video will appear in answer text box

Question 4

How do I return am item?

Accepted Answer

The FAQ title can be adjusted in the settings tab of the App Settings. You can also remove the title by unchecking its checkbox in the settings tab.

Question 5

How do I edit my account details?

Accepted Answer

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Question 6

How are orders shipped?

Accepted Answer

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Question 7

Do I need to sign for my order?

Accepted Answer

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